FAQ

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Currently, SyncU Mart operates exclusively online. We don't have physical retail locations.

Yes, we take the security of your personal information seriously. For more details, refer to our Privacy Policy.

To reset your password, click on the "Forgot Password" link on the login page. Follow the instructions sent to your registered email address.

You can reach our customer support team at support@syncu.in or +918667247938. We are available 10 am to 8 pm.

Shipping charges vary based on your location and the selected shipping method. The total shipping cost will be displayed during the checkout process.

Currently, we only ship within India. We are exploring options for international shipping in the future.

Refunds are processed within 7 working days of receiving the returned items. The refund will be issued to the original payment method.

To initiate a return, please contact our customer support team at support@syncu.in with your order number and details of the issue.

Our return policy allows returns within 2 days of receiving the product. The product must be unused and in its original packaging. For more details, refer to our Return Policy.

You can track your order by logging into your SyncU Mart account and navigating to the "Order History" section. We will also send you tracking details via email once your order is shipped.

Once an order is placed, modifications may not be possible. However, you can contact our customer support at support@syncu.in to inquire about order cancellation.

We accept various payment methods, including credit/debit cards, net banking, and mobile wallets. Cash on delivery (COD) is also available for eligible orders.

To place an order, simply browse our platform, select the desired products, and add them to your cart. Proceed to checkout, provide shipping details, and complete the payment process.